Support 

Have any questions or concerns? Our specialists are ready to help. Reach out to us by email and we’ll get back to you within 24 hours, 7 days a week. 

E-mail: support@hairlesswhispercream.com 

FREQUENTLY ASKED QUESTIONS

General

Our creams are thoughtfully designed in New York, USA and responsibly manufactured in South Korea. 

At Hairless Whisper, we are proud of both our products and our love for animals, which is why we never conduct any animal testing on our products. 

We accept all major credit and debit cards, PayPal, and Apple Pay. 

Presently, our shipping is limited to the United States, but we have plans to extend our services to include international destinations. 

Thank you for your service! Hairless Whisper does ship to most APO/FPO addresses. Make sure to indicate APO/FPO. 

Product

  1. Before using the hair removal cream, perform a patch test on a small area of skin to check for any adverse reactions. Wait for 24 hours and if there is no negative reaction, you may proceed with using the product.

  2. Wash the area to be treated with warm water and mild soap. Ensure that the area is completely dry before applying the product.

  3. Using the spatula provided, apply a generous amount of cream evenly to the desired area until the hair is covered. Do not rub the cream into the skin.

  4. Tailor the application time to your hair type:

    Thin Hair: Leave the cream on for 6-8 minutes.

    Medium Hair: Allow 8-12 minutes for the cream to work.

    Thick Hair: For best results, leave the cream on for 12-15 minutes.

    Do not exceed 15 minutes.

    **Please note that after testing, we have increased our wait time to 15 minutes maximum and updated our product labels accordingly. You may have a discrepancy on your bottle because of an outdated label.**

  5. Use the spatula to gently remove the cream in the opposite direction of hair growth. Rinse the area thoroughly with warm water and pat dry.

It is recommended to perform a patch test to check for any potential allergic reactions to the product. It is better to have a dime-sized amount of irritated skin rather than the whole intended area of application. 

Depilatory creams, used for hair removal, contain an active ingredient called thioglycolic acid which dissolves the hair shaft at its base. 

Typically, hair will begin to grow back in about 3 to 4 days. Because the cream dissolves hair just below the skin’s surface, it will last 3-5 times longer than trimming or shaving.

Yes! Not only is it safe for your skin, but our hair removal creams also contain ingredients such as hyaluronic acid to help heal and moisturize the skin, aloe vera to soothe the skin, olive oil and coconut oil to help with the healing process, and vitamin E for softening and reducing inflammation. 

Our Hairless Whisper Intimate cream is made to be safely used on your scrotum, pubic/groin, and perianal areas but can be used any part of the body below the neckline including arms, legs, chest, stomach, and and back.
It is NOT safe to use on your face or scalp.

Of course! While most of our customers are men, Hairless Whisper works perfectly for women as well. 

While the active ingredient does have some odor, our depilatory cream was designed with other ingredients and scents to mask the smell. Our cream does not nearly have an unpleasant smell as compared to other brands. 

There is no minimum hair length. If hair is visible, the cream will remove it. The most important thing is to fully apply the cream on the entire area you want hair to be removed from. 

Tailor the application time to your hair type:

  • Thin Hair: Leave the cream on for 6-8 minutes.
  • Medium Hair: Allow 8-12 minutes for the cream to work.
  • Thick Hair: For best results, leave the cream on for 12-15 minutes.

Do not exceed 15 minutes.

**Please note that after testing, we have increased our wait time to 15 minutes maximum and updated our product labels accordingly. You may have a discrepancy on your bottle because of an outdated label.**

Returns

We want you to be fully satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 15-day return policy from the date of purchase for a full refund minus the shipping costs for the return. 

Once we receive the returned item, we will inspect it and notify you of the status of your refund. If the item meets our return policy requirements, we will issue a full refund, minus the shipping costs for the return, to your original method of payment within 3-5 business days.